Contact Us
Get in touch with the ByteJSON team
We value every piece of feedback from our users. Whether you have a question about one of our tax calculators, found a bug in a developer tool, want to suggest a new feature, or need clarification on how a calculation works — we are here to help. ByteJSON is a small, independent project, and your input directly shapes what we build next.
Because we are a solo-developer project, we may not be able to respond instantly, but we read every message and take all feedback seriously. Below you will find the best ways to reach us, along with tips for getting the fastest response.
How to Reach Us
Best for detailed inquiries, bug reports, business-related matters, or questions that require sharing specific details about a calculation. Email allows us to provide thorough, well-researched responses.
[email protected]GitHub
Best for technical issues, feature requests, or if you want to contribute code. Filing an issue on GitHub helps us track bugs and improvements in a structured way, and allows other users to benefit from the discussion.
github.com/colodooResponse Time
We typically respond to emails within 2-3 business days. For urgent matters — such as a calculator producing incorrect results — please include "Urgent" in your email subject line, and we will prioritize it.
GitHub issues are reviewed on a rolling basis. Feature requests and non-critical bugs may take longer to address, but all issues are triaged and acknowledged. We appreciate your patience — as a small project, we balance responsiveness with the need to build and maintain the tools themselves.
What to Include in Your Message
The more context you provide, the faster we can help. Here are some tips for common types of inquiries:
Bug Reports
Include the tool name, your browser version, the input values you used, the result you got, and the result you expected. Screenshots are helpful but not required.
Feature Requests
Describe the feature, why it would be useful, and any examples of similar implementations you have seen elsewhere. The more specific you are, the easier it is for us to evaluate and prioritize.
Calculation Questions
If you believe a calculator is producing an incorrect result, please include the specific IRS publication or section you are referencing. We take accuracy very seriously and will investigate promptly.
General Questions
Be specific about what you need help with. We are happy to clarify how a tool works, explain the methodology behind a calculation, or point you to the relevant official source.
Business Information
ByteJSON is an independent, privately operated project maintained by Zhisan. The project is not a registered corporation or LLC — it is a personal project that has grown to serve thousands of users worldwide. The site is hosted on Cloudflare Pages for global accessibility and performance.
For business inquiries, partnerships, or sponsorship opportunities, please use the email address listed above. We are open to collaborations that align with our values of privacy, transparency, and free access.
Project Details
- Project: ByteJSON (bytejson.com)
- Operator: Zhisan (Independent Developer)
- Hosting: Cloudflare Pages (Global CDN)
- Repository: github.com/colodoo
- Email: [email protected]
Privacy When Contacting Us
When you contact us, your email address and message content are used solely to respond to your inquiry. We do not add email addresses to mailing lists, share them with third parties, or use them for marketing purposes. Your correspondence with us is kept confidential.
Please do not include sensitive personal information — such as Social Security numbers, full tax returns, or bank account details — in your messages. Our tools are designed so that all calculations happen in your browser, and we never need access to your actual financial data to help you with a question.
Related Pages
Before reaching out, you may find the answer you are looking for on one of these pages: